Terms of Service

Welcome to Vincarose. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing any order.

General

Throughout this document, "we," "us," and "our" refer to Vincarose. "You" and "your" refer to the user or customer. These Terms of Service apply to all users of our website, including without limitation browsers, vendors, customers, and contributors of content.

By using our site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

Products and Pricing

All product descriptions, images, and pricing are subject to change without notice. We make every effort to display the colours, finishes, materials, and details of our products as accurately as possible, but we cannot guarantee that your monitor's display will be completely precise. Handcrafted or natural-material furniture may have slight variations in grain, tone, or texture.

Prices are listed in the currency displayed at checkout and do not include applicable taxes or shipping fees, which will be added at the time of purchase. We reserve the right to modify prices at any time, but such changes will not affect orders that have already been confirmed.

Orders and Acceptance

When you place an order, you are making an offer to purchase the items in your cart. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or description, or suspected fraudulent activity.

If we cancel your order after payment has been processed, we will issue a full refund to your original payment method. Order confirmation sent via email does not constitute acceptance of your order; acceptance occurs only when we dispatch the goods and send you a shipping confirmation.

Payment

All payments must be made in full at the time of checkout through the payment methods we provide. We do not offer installment plans, deferred billing, or any pay-later arrangements. By submitting your payment details, you authorise us to charge the total amount to your selected payment method.

Shipping and Delivery

Estimated delivery times are provided for reference only and are not guaranteed. We are not liable for delays caused by courier services, customs processing, or other circumstances beyond our reasonable control.

Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier. Please refer to our shipping policy for further details.

Returns and Exchanges

We accept returns in accordance with our return policy. Items must be returned in their original condition, unused, unassembled, and with all original packaging, hardware, and instructions included, within the specified return window. Return shipping costs are the responsibility of the customer unless the item is defective or we have made an error with your order.

Refunds will be processed to the original payment method after we receive and inspect the returned item. We reserve the right to refuse returns that do not meet our conditions.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the intellectual property of Vincarose and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, display, or exploit any content without our prior written permission.

User Conduct

You agree not to use our website for any unlawful purpose, to violate any applicable laws or regulations, or to interfere with the security or functionality of our site. You must not transmit any malicious code, viruses, or harmful material through our platform.

Third-Party Links

Our website may contain links to third-party sites that are not operated or controlled by us. We are not responsible for the content, privacy practices, or accuracy of any external sites. Accessing such links is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Vincarose shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim arising out of or relating to these Terms or your purchase shall not exceed the total price of the goods you have purchased from us.

Disclaimer of Warranties

Our products and website are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the merchantability, fitness for a particular purpose, or non-infringement of our products, except as required by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Vincarose and our affiliates, officers, directors, employees, and agents from any claim, demand, or loss, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or third-party rights.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

Changes to Terms

We reserve the right to update, amend, or replace any part of these Terms of Service at our sole discretion. Changes will be posted on this page with the updated date. It is your responsibility to review these Terms periodically. Continued use of our website following any changes constitutes acceptance of those changes.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Vincarose regarding your use of our website and your purchases, superseding any prior agreements or understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

vincarose@gmail.com